Code of Conduct

List of Unaccepted Behaviour

To understand what you can and cannot do in Supercell games, please read the Terms of Service and Safe and Fair Play.

Below are some practical examples of what we consider inappropriate and which could get you in trouble:

  • Abusive Behaviour
  • Use of Third Party Software
  • Unauthorized Gem Selling / Buying
  • Buying, Selling, Sharing game accounts, or giving away or receiving an account
  • Supercell Staff impersonation
  • Phishing other players' accounts
  • Refund abuse
  • Knowingly exploiting a bug
  • Encouraging others to break the rules
  • Asking for or providing personal contact information
  • Misuse of in-game chat for Advertising, Spamming & Scamming
Consequences of Misconduct

Accounts found to be in misconduct with any of the above mentioned will face penalties, including but not limited to:

  • revoked in-app currency
  • temporary game suspension
  • permanent game suspension

We will not debate penalties, and we cannot provide support for game accounts that have been involved in inappropriate behavior.

Help us create a great gaming environment, and safeguard your account and device by keeping clear of any issues.

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