Technical Issues

Sending Bug Reports

If you are experiencing game crashes while playing the game, reinstalling the game might help at times. You can find out how to reinstall the game in this article. Note, however, that reinstalling the game should be a last resort.

We might already be aware of the bug you are experiencing. Please visit our blog or Social Media pages to check if the issue has already been addressed.

If you are still experiencing the bug, please send us a bug report.

A detailed description of your issue, such as how and when it happened, will help us solve your case significantly faster. Screenshots and videos help even more!

We will review your case carefully and try our best to come up with a solution.

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